Princes Street – Norwich Physio Clinic

Callum was thorough and professional as always; he really listened and gave great treatment and advice to get me back on track.

I Came to see Henry due to Long Term discomfort in my back,I was given an accurate diagnosis and an immediate action plan with exercises which helped instantly.Very Knowledgeable and Helpful would definitely recommend

BEST PHYSIO I HAVE EVER HAD. I was recommended to see Callum by a friend of mine and I would recommend him to anyone I know. I have now seen four physios in total and Callum is by far the best. Callum has taken me from a mere feeble man with a VERY unstable knee and turned me into a strong, confident man who is now doing all the activities I wanted to do. I am now dancing, running, going to the gym, playing golf and doing all the things I was not able to do before. I know this sounds farfetched but I don't think there is something Callum can't do. After giving me this strength in my knee, I think he might even be able to walk on water. Recover physio has found an absolute diamond in Callum and I do hope others can feel the same appreciation I have for him. Thank you very much. All the best!

I seldom find a physio who can release my neck in 30 minutes...Mel is very knowledgeable with many skills under her belt. Very highly recommended

I visited Callum for three sessions after meniscus surgery, and appreciated his explanations of what was going on in my knee as it healed. I worked consistently on the exercises he gave me and got to where a wanted to be within 6 weeks. Thank you.

Excellent professional service. Callum diagnosed my injury and set an excellent recovery plan with great advice on injury prevention going forward..

Huge thanks to Callum at Recover Physio for helping to get me back on track and complete a half marathon safely following my fall down the stairs at home in October. I had a tear in my knee ligament and some very bruised bones which was a big blow when my first half marathon was 6 months later! As time was short I decided to look for a physio who was experienced with knees but was doubtful as 30 years ago I’d had physio following a car accident in hospital and it didn’t seem to help. So Callum was faced with my knee injury, my old car accident injuries which still impact me today & someone who wasn’t very pro physiotherapy! I can now say I am a physio convert! Callum has explained everything clearly, professionally and helped get my knee strong enough to complete my first half marathon safely. I’ve physically seen the improvements in my knee & surrounding leg area and have understood how the ligaments & muscles all work and fit together thanks to his comprehensive explanations. Obviously it’s up to the client to complete the follow up exercises or rest as guided but this is what physiotherapy should be and I couldn’t have chosen a better physiotherapist to have helped me. He’s also helped with a neck issue too and I have some ongoing exercises to help all round and know I can pop back as and when I may need (especially due to the old injuries which can flare up). It’s very reassuring to know there is someone I can now rely on to help with any issues in the future (hopefully no more falls!) and I cannot recommend Callum enough as a knowledgeable, experienced, friendly and excellent physiotherapist.

Leah is very knowledgeable and efficient. She is patient and good humoured and deals with my ailments as they occur. She is able to adapt to dealing with (ie make allowances) those of “mature “ years.

Started physio for a dislocated shoulder, they were fantastic and got me back working and living a normal life much faster than i would have done without them. They also helped me with my running and some weaknesses i had allowing me to run my first ultra injury free. Fantastic service from start to end.

If you need to be gently tweaked back into shape I think you would be hard pushed to better the service I received at Recover. Over 6 sessions I was given comprehensive treatment together with copious notes and instructions. I would have no hesitation in returning for further treatment if ever required and would recommend the physio who dealt with me without hesitation.

Attended the clinic after suffering shooting pains in my back. Saw Leah who was amazing. She was professional, thorough and kind. After an extensive examination and discussion where she really listened, she worked out it was actually my neck that was the problem and also my posture. Through a combination of massage, needle therapy and exercises I was pain free after one visit (which was incredible as the pain was severe) and my posture, movement and strength were vastly improved after three. I cannot recommend her and the clinic enough.

I fully recommend Sophia. She’s worked wonders concerning my TMJ disorder. She’s very professional and informative with a kind and gentle approach.

An absolutely top-tier clinic. From my very first assessment I knew I was in expert hands. Oliver is incredibly knowledgeable and took a very thorough holistic approach to my rehabilitation. I had frozen shoulder and quad injury. Oliver tailored every session to how my body was responding each week adjusting the manual therapy and movements perfectly. I’ve been to a few physios over the years but the level of care and expertise here is by far the best. Entire staff are highly professional and genuinely caring.

Lindsey was excellent in helping me recover from a hip injury I was experiencing. Not only did she guide me through the process, but she also gave me the knowledge to manage the injury moving forward. A superb service; would highly recommend.

I had been recommended to the Prince's Street branch and was very pleased to have been. The service was highly proficient and effective with excellent communications and professional competence. I am very grateful for all of the care and advice.

Mel Is excellent. She really helped me regain movement in my neck and reduced the pain

Thank you Leah for your help the exercises you gave me to do are working well.Sorry I can't come back and have follow up treatment with you but my insurance have booked me in with another practice , thanks for all your help again David

After my recent cycling races, the body was in need of some relaxation and TLC. I had a brilliant full body massage from Mel, she also used hot stones to get a deeper relaxation response from tight muscles. Look forward to seeing her when I'm back in August before my A goal races of the year! 🙂 Thank you Recover Physio!

As my first time with a physiotherapist I wasn't sure how much it would help me recover from my foot injury, but with Lindsey's help I am now able to go running again. She is clearly very knowledgeable, always professional, but with the human touch. Lindsey took the time to properly understand my problem and explained everything clearly along the way. Always friendly and patient, I felt at ease, and with her positive outlook I had the motivation to continue with my recovery.

Helped recover from a fall, symptoms much improved

Nicholas Fudge. Riddhi provided excellent physio treatment together with detailed daily exercise plans and this healed a painful rotator cuff shoulder injury and Riddhi is highly recommended.

I've visited Recover for a few different injuries now and have always been really impressed with the service I've received. Most recently I worked with Lindsey who was very thorough and worked with my to rehab my injury and reach my previous level. She provided a combination of exercises and treatments and gave me a plan to follow with clear and detailed instructions. Most importantly for me, she was very accommodating with my rigid training schedule and able to adapt and mould the plan around this. I would highly recommend both Recover as an organisation and Lindsey personally!

I had a great experience with Henry who was very efficient and led me to a speedy return to competitive sport following a hamstring injury. The programme was quite clear as is the injury prevention plan moving forward. I felt confident returning to sport and had a good experience from Henry and the wider team. Always friendly and welcoming. Thank you.

After slightly rupturing my achilles while playing walking football, I used Recover Physio for my rehabilitation. Henry, my physio, checked my achilles to assess the damage and set about a recovery program for my from the first visit. I'm now pleased to say that that after four visits and following my treatment program, my injury has now virtually healed and I am back to playing my walking football. So thankyou Henry and Recover Physio for all your help. If I had to be picky about anything, it is a little pricey, but you get what you pay for, and this is 1st class treatment.

Following 4 sessions of massage, acupuncture and an exercise programme to carry out at home my back pain has greatly improved and I now feel able, following the advised exercise plan, to help alleviate future pain. The help I have had from Sophia has been excellent and I would not hesitate to return in future should I need to.

Riddhi showed first-rate skills in diagnosis, explanation of problem. Excellent interpersonal skills and very well targetted recovery exercises which kept changing as injury improved. She also gave useful post-injury maintenance exercises

I highly recommend this physiotherapist clinic and wanna warmly thanks Riddhi. She supported me over a long period for various issues, always with great kindness, attentive listening, and true professionalism. Every session was carefully tailored, and I saw a real improvement in my health over time, with a significant reduction in my symptoms. Beyond her expertise, what really stands out is her ability to explain, reassure, and motivate. You immediately feel understood, supported, and confident in the process, which makes a huge difference during long-term treatment. She also worked with my husband in preparation for his marathon, providing a structured and personalised approach that allowed him to reach race day injury-free — and achieve an excellent time of 2:45! A skilled, dedicated, and genuinely caring professional. I would wholeheartedly recommend her.

Sophia is an excellent physio. After fracturing my collarbone I saw her several times at intervals and after 10 weeks I now have the full range of movement and have plenty of exercises to keep strengthening my shoulder. Highly recommended.

Riddhi helped me to prepare and meet my marathon and half marathon targets especially with the arm string weakness/muscle scar that I carry since my sprinter former career. She helped me to rebalance the equilibrium between the various muscles. A relevant mix between reinforcement and tension release (needles, foam rolling, massages). It also helped me to deepen my knowledge of my body preparation for a race. Thanks

Sophia was recommended to me by a friend. I have aching pain in both my legs. She diagnosed it was referral pain from a problem with my lower back. This was later confirmed by a MRI scan. Sophia suggested some exercises which I continue with . These exercises have made the pain liveable with and not requiring surgery. Sophia dealt with me in a professional and sympathetic manner.

Oliver has been working / rehabbing me over the last 18 months. I’m the wrong side of 60, a bit of a sore knee (ACL) injured 30 years ago and haven’t run a marathon since 2000. A lot to put right! Last summer was barely able to run 1k but yesterday completed the London Marathon. Oliver’s patience, understanding, knowledge, good humour and patient care are second to none. I would certainly recommend him and the Physio Recovery team …. Top class.

I've had a number of appointments with Leah Upton to help me with some neck and back pain. She's always provided an excellent service, and I've noticed a huge improvement in my condition over the few months I've been seeing her. I'd recommend her.

Leah was very good and explained everything very well, I’m pleased to say after 6 sessions my foot is almost pain free , lovely place to. Many thanks Carol

Very good experience at Recover Physio. I am a 75+ year old regular runner who had developed a knee injury. I chose Recover because their studio is within 50m of a bus stop within Norwich so access was easy. Prices were within the range of other companies I looked at. The treatment rooms were comfortable and there is gym room with different types of equipment. Henry, my physio, gave me a thorough inspection and reassured me that my running days were not over. (My major worry!) He put me on a carefully planned exercise program using weights and exercise with follow up visits. This led on to a structured return to running program that I using now. Very thorough and highly recommended

My teenage son has been seeing Oliver following a running injury, and I can't recommend him highly enough. He's really listened to my son and taken on board both his short-term and long-term goals. Oliver's explanations have been very clear, particularly regarding the cause of his injury, to prevent further issues in the future. He's been friendly, approachable and professional throughout and getting 5 stars from a teenager is no mean feat! Thanks, Oliver.

I enjoyed learning about my body and feeling the improvements that came over time. Callum helped me rebuild confidence after a long period of being nervous about an injury and has set me on a path to recovery in the long term. Thanks Recover!

Lindsey was brilliant. Took the time to discuss everything and listen to Archie on every appointment which has resulted in a great recovery. Would definitely recommend.

Really good experience with Oliver sorted my shoulder issues out

A wide range of methods and techniques that achieve results. Marked improvements after every appointment. Got me back from severe pain to running again, with some exercises to do to ensure I don't get the same issues again.

Excellent service and care. Masses of parking available. Nothing but praise for the attention I have had.

I would strongly recommend Callum at 'Recover Physio'. My treatment was very thorough, he explained everything, & put me at my ease. I'm delighted to be feeling much better, & most importantly only have minimal discomfort now. Joanna Harvey

My neck problems, possibly caused by walking with a rucksack/ daybag, were solved. As I have of necessity, lockdown etc, done less walking I revisit Recover Physio as and when I feel the need.

I went to recover physio last Tuesday with a problem I had for years on a leg. I was seen by Callum McKeigh. He checks my joints thoroughly for one hour and found what was wrong. He gave me some excercices to do at home and after a few days I am greatly improved. I can only recommend them highly. Thank you.

Having searched for a suitable physio that would meet quite stringent protocols set by my knee surgeon (Sam Rajaratnam)following 2 knee replacements ,I was lucky to find Callum at recover physio. I am grateful for Callums assistance with my knee rehab and subsequent rotator cuff recovery. My knee surgeon ,having liased with Callum during my treatments was equally impressed with his knowledge and professionalism !!

I’ve been helped and supported with new knowledge as well as exercises, by Leah. She helped me understand ways to support my walking, and my strength, for my long term condition: attentive, flexible, practical and very professional.

I have had excellent patient care from Riddhi. She has helped me a lot and we have seen quite an improvement in the muscle tone and strength in the affected area. Thank you!

I’ve been seeing Callum for several years for various muscle pains, and he has always been extremely helpful. His treatments are very effective at relieving pain, and when combined with the targeted exercises he recommends, they have made a real difference in my recovery. He is very knowledgeable and professional in his approach. I wouldn’t hesitate to recommend him.

I used Recover Physio after years of back pain. Sophia was amazing, very encouraging and patient with me. Within a year of going, my back pain is more manageable and I am confident in using the tools she gave me. All staff were really friendly and I would highly recommend them and Sophia. Thank you for everything!

Leah was very knowledgable and made me feel comfortable throughout the whole process. I received great advice throughout my treatment. I would recommend her to anyone who is thinking about getting physiotherapy.

Leah helped look after my daughter during her physio session for her knee, and she was absolutely lovely. She was so kind, patient, and reassuring, which really helped my daughter feel comfortable and at ease. She’s clearly very knowledgeable and explained things in a way that made everything easy to understand. You can tell she genuinely cares about the people she’s helping. Such a warm, professional, and supportive experience, we’re really grateful for her care. Thank you, Leah!