Your Questions Answered

The following are the most common questions that we get asked. If you can't see the answer that you are looking for, please contact our customer service team on the number above. Our friendly staff will be pleased to help you!

Physiotherapy Services

Physiotherapist’s help people by improving movement, relieving pain and ensuring an injury has the best conditions in which to heal. And so patients of all ages, sporting abilities (or inabilities) and physical abilities can benefit from treatment.

The first time you come to see us will be your ‘initial assessment’. This will consist of you telling us whats been going on, us asking you a few questions and then assessing your injury or symptoms. Once we’ve found out what is wrong, we’ll decide together on a goal and design a treatment programme around that goal.

Every individual and every condition is different, so we can’t say until after your initial assessment. But immediately after the assessment, we’ll be able to give you an idea of the number of treatments required to relieve your condition.

Yes, all chartered physiotherapists are qualified to treat spinal problems, including using manipulations..

Booking & Attending Appointments

Our waiting lists are much shorter than the NHS! If we can’t fit you in this week, it will certainly be the following week.

We know life can be busy, so we offer daytime, evening and Saturday morning appointments.

Comfortable, loose fitting clothes. If you have a lower limb problem please wear or bring shorts. If it’s an upper body problem, a vest or strapped top is best. And for a running injury, please bring your running trainers.

Yes please, these can often help us with your diagnosis and treatment.

Yes, all of our physios are members of the Chartered Society of Physiotherapists and are Regulated by the Health Professions Council. You can look up any Physiotherapist’s registration on the HCPC website.

There is limited on-road pay and display parking but we recommend either St Andrews Car Park or The Monastery Court Car Park, which are both short walks from the clinic.

Ask us a Question

If you still have a question that you would like to ask us, please complete the form below. A member of our friendly team will be in touch at the earliest opportunity to help with your query.